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TRANSFORMATIONAL SKILLS

OBJECTION HANDLING & DIFFICULT CONVERSATIONS

Learn how to use empathy, mindset, listening and questioning skills to handle difficult conversations, resolve challenging situations and maintain mutual respect in business and personal situations.

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Conflict Resolution
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Strategies to ensure relationships move forward positively

Our training helps you uncover people’s motivations, sequence of emotions and thought processes so you can work together to resolve conflicts and objections, and achieve mutual respect.

Greater respect and influence Build and maintain trust
Unified teams Unify your teams
Uncover the route of the problem Uncover the root of problems
Conflicts identified and resolved Deal with objections empathically
Develop stronger relationships Develop stronger relationships
Counter objections Remove barriers to communication
Tune in to how the brain absorbs information Benefit from idea sharing
trophy Achieve mutual goals
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Which communication skill do you need to improve?

Courses will be geared towards your team and your business, focused on the situations you need to address and the outcomes you want to achieve.

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  • Small group
  • 1 day

Conflict Resolution

Learn communication techniques to resolve conflicts in the workplace and create a win-win scenario out of difficult situations.

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  • Large group
  • 60-90 minutes

Deeper Conversations Masterclass

Learn how to optimise clear communication and effectiveness at meetings where there is a mix of people attending in-person or online. See more.

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  • Small group
  • 1 day

Team Dynamics (MBTI)

Understanding your team’s personality preference types will help them build self-awareness and work better together.

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  • 1:1
  • up to 3-hours

Personal Coaching

Personal, tailored sessions to prepare for an important event or elevate your skillset.

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Meet Your Coaches

Communication specialists drawing from a wealth of techniques and experience in psychotherapy, coaching, and journalism.

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Charlie Evans Psychotherapist, Actress & Voice-Over Artist Charlie studied acting in both London and New York and is an accomplished and accredited, trained actress. She is also a qualified and inspiring psychotherapist tailoring therapy and coaching to the individual client, integrating the affective, behavioural, cognitive and psychological systems to gain insight and understanding of one’s issues.
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Emily Fairman Writer, TV Actress & Voice-Over Artist Emily started her career working with the Guardian News Group, writing and producing corporate films & audio programmes for clients.
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Alina Jenkins Award-Winning BBC Presenter, Radio & Podcast Host and Executive Coach Alina Jenkins is an award-winning BBC presenter & broadcaster with a background in communicating science. She is also a keynote speaker, executive coach and hosts our podcasts.
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Jamie Richards BBC TV Actor, Stage Performer & Voice Actor Following 3 years training at The Oxford School of Drama, Jamie has been working internationally as a professional actor for the past 17 years.
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Richard Newman Founder & CEO, Best-Selling Author, Podcast Host, Conference Speaker & Coach Richard Newman is an award-winning expert in Leadership Communication, Storytelling and Influence, working in advanced communication since 1995.
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Mark Seddon Actor & Voice-Over Artist Mark has been a professional actor for almost 20 years. Since training at the Royal Central School of Speech and Drama, he has performed on stage in West End shows including The Woman In Black and has toured internationally.
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Maisanna Bezizi Language Coach for Business, TV & Film Maisanna specialises in communication skills training for international clients in the business and medical worlds. She speaks English, Spanish, Arabic, Italian and French.

Case study

Learn how we helped Aldi to build a three year development program to improve advanced communication skills and coaching.

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    “The course you delivered was the best I have experienced in my career.”

    Aldi, Retail
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Learn the secrets of long-term confidence and results

If you want to empower yourself and your teams to become more confident, engaging and inspiring, we can help – at your headquarters or online, wherever you are in the world.

Take the first step by requesting a free consultation session with a member of our team to discuss your requirements.

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