Introduction to Impact & Influence
It can be a challenge to strike the right tone to appear authoritative without being overbearing. Speaking with impact and influence is a learned behaviour, and mastering it requires understanding the middle ground between being aggressive (hostile or domineering) and passive (not assertive enough).
“These strategies transformed the way our team communicates, accelerating our progress and increasing our success. Richard and his team have a rare skill for teaching powerful techniques in a dynamic way and delivering real-world results.”
Nick Bonney, former Head of Insights, Camelot and EETraining overview
In this training, attendees will learn how to communicate in a direct and honest manner, while being respectful of their audience – be that a room full of people or just one individual.
We’ll reveal a range of simple but efficient practical techniques to use in everyday situations, allowing you to gain a dynamic and persuasive communication style, thus boosting your results for your most important meetings and presentations.
With further advice on adopting assertive body language and how to act with confidence, this training in influence and impact is perfect for leaders, managers and heads of departments who want to lead with authority without losing empathy and rapport. Learn communication strategies that will bring to life everything you say with gravitas, authority and impact.
Module 1
Hero and Mentor
In this module, you’ll tap into the power of storytelling to bring clarity, influence and momentum to even the most challenging conversations.
You’ll learn how to:
- Use the PRO method to structure your message so it’s clear, compelling and impossible to ignore
- Turn complex issues into human stories that make your point land and stick
- Spark action and buy-in after meetings by connecting emotionally and making your ideas feel relevant and real
- Develop strategies to apply story-driven thinking to everyday communication, whether you’re emailing a client, leading a virtual call or handling a difficult conversation
Module 2
Body Language
Explore the six key body language techniques used by great communicators, and how to apply them for maximum impact in meetings, presentations and high-stakes conflict situations.
These are essential skills for guiding conversations with clarity and confidence. You’ll bring them to life through live coaching in small groups, using realistic scenarios that reflect your everyday challenges.
Module 3
Vocal Impact
Bring your voice to life. Learn advanced techniques used by actors, newsreaders and great public speakers to engage, convince and speak with authority, as well as how techniques vary for online and in-person scenarios.
Module 4
Persuasion Skills
Explore the psychology of influence and the core techniques used by global advertising companies. Learn how to harness these tools in your meetings and messages to achieve maximum impact and influence.
Module 5
Objection Handling
In this module, you’ll master the ECPC framework to have more meaningful conversations and find common ground that moves everyone forward.
You’ll learn how to address concerns without defensiveness, earn lasting respect for your ideas, and build stronger relationships with colleagues all while developing the confidence and techniques covered in our objection handling training.
Training methods
Body Talk’s advanced skills training is available a number of formats. Our expert team will work with you to establish the best approach for your team’s needs.
Meet your coaches
Communication specialists drawing from a wealth of techniques and experience in broadcasting, journalism, national television and theatre.
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Richard Newman
Founder & CEO, Best-Selling Author, Podcast Host, Conference Speaker & CoachRichard Newman is an award-winning expert in Leadership Communication, Storytelling and Influence, working in advanced communication since 1995.
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Alina Jenkins
Award-Winning BBC Presenter, Radio & Podcast Host and Executive CoachAlina Jenkins is an award-winning BBC presenter & broadcaster with a background in communicating science. She is also a keynote speaker, executive coach and hosts our podcasts.
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Chetan Pathak
BBC Sport & News Presenter, Audiobook NarratorChetan is an award-winning Broadcast Journalist, with over 15 years experience working for the BBC across television and radio.
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Charlie Evans
Psychotherapist, Actress & Voice-Over ArtistCharlie studied acting in both London and New York and is an accomplished and accredited, trained actress. She is also a qualified and inspiring psychotherapist tailoring therapy and coaching to the individual client, integrating the affective, behavioural, cognitive and psychological systems to gain insight and understanding of one’s issues.
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Emily Fairman
Writer, TV Actress & Voice-Over ArtistEmily started her career working with the Guardian News Group, writing and producing corporate films & audio programmes for clients.
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Jamie Richards
BBC TV Actor, Stage Performer & Voice ActorFollowing 3 years training at The Oxford School of Drama, Jamie has been working internationally as a professional actor for the past 17 years.
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Jennifer Bartram
Award-Winning BBC TV & Radio PresenterJennifer is a multilingual TV and radio presenter who is passionate about language and communication.
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Maisanna Bezizi
Language Coach for Business, TV & FilmMaisanna specialises in communication skills training for international clients in the business and medical worlds. She speaks English, Spanish, Arabic, Italian and French.
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Mark Seddon
Actor & Voice-Over ArtistMark has been a professional actor for almost 20 years. Since training at the Royal Central School of Speech and Drama, he has performed on stage in West End shows including The Woman In Black and has toured internationally.
Frequently Asked Questions
Have any questions? We’re here to help
Can I customise my training to include multiple courses?
We are happy to build a training solution that fits your time, budget, and goals.
How do I prepare for a training session?
We’ll handle the details so you can focus on the impact. Our Client Services team will confirm all timings, logistics, and tech needs ahead of the event.
What happens after I complete a training session?
We provide detailed workbooks for the training and encourage delegates to fill them in and refer to their notes regularly after the session. We also have a suite of blogs, podcasts and videos to support the learning.
What is included in with On-Demand training?
You’ll have access to your training instantly, anywhere in the world, at any time for a 3-month period, along with a digital PDF workbook to download. We also include an audiobook with 7 hours of additional content to deepen your learning.
What is the difference between one, two and three-day courses?
Simply, additional modules and learning plus more coaching time. We understand that time and budget are sometimes limited, so we offer one-day courses to provide a valuable foundation. Adding on additional days allows you to dive deeper into communication and presentation skills through advanced body language and managing difficult conversations to questioning, listening, and peak performance mindset. We are happy to tailor the training to meet your budget, time and goals.
What is the ratio of trainers to learners?
This depends on the type of training you’re looking at. For group training, our ratio is typically one trainer to four delegates; this allows for plenty of individual coaching and feedback. Our masterclasses are generally hosted by one presenter and up to 100 people.
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