Introduction to Impact & Influence
It can be a challenge to strike the right tone to appear authoritative without being overbearing. Speaking with impact and influence is a learned behaviour, and mastering it requires understanding the middle ground between being aggressive (hostile or domineering) and passive (not assertive enough).

“These strategies transformed the way our team communicates, accelerating our progress and increasing our success. Richard and his team have a rare skill for teaching powerful techniques in a dynamic way and delivering real-world results.”
Nick Bonney, former Head of Insights, Camelot and EETraining overview
In this training, attendees will learn how to communicate in a direct and honest manner, while being respectful of their audience – be that a room full of people or just one individual.
We’ll reveal a range of simple but efficient practical techniques to use in everyday situations, allowing you to gain a dynamic and persuasive communication style, thus boosting your results for your most important meetings and presentations.
With further advice on adopting assertive body language and how to act with confidence, this training in influence and impact is perfect for leaders, managers and heads of departments who want to lead with authority without losing empathy and rapport. Learn communication strategies that will bring to life everything you say with gravitas, authority and impact.
Module 1
Hero and Mentor
Explore how different character types influence the way we communicate, helping you reflect on your own communication style and how to adapt your message for different audiences. Using examples from stories and films, we’ll look at what makes people connect, trust and engage, and how to apply those insights in presentations, pitches and business conversations.
Module 2
Body Language
Strengthen your presence, confidence and credibility by learning the six body language techniques used by the world’s most effective communicators. Discover how small changes in posture and gestures can transform the way you connect with others and increase your impact in meetings and presentations.
Module 3
Vocal Impact
Bring your voice to life. Learn advanced techniques used by actors, newsreaders and great public speakers to engage, convince and speak with authority, as well as how techniques vary for online and in-person scenarios.
Module 4
Persuasion Skills
Explore the psychology behind how people connect with ideas, make decisions and build trust. You’ll learn practical communication techniques that combine body language, emotion and audience awareness to make your messages more engaging, memorable and impactful.
Module 5
Objection Handling
In this module, you’ll master the ECPC framework to have more meaningful conversations and find common ground that moves everyone forward.
You’ll learn how to address concerns without defensiveness, earn lasting respect for your ideas, and build stronger relationships with colleagues all while developing the confidence and techniques covered in our objection handling training.
Training methods
Body Talk’s advanced skills training is available a number of formats. Our expert team will work with you to establish the best approach for your team’s needs.
Meet your coaches
Communication specialists drawing from a wealth of techniques and experience in broadcasting, journalism, national television and theatre.
Frequently Asked Questions
Have any questions? We’re here to help
Can I customise my training to include multiple courses?
We are happy to build a training solution that fits your time, budget, and goals.
How do I prepare for a training session?
We’ll handle the details so you can focus on the impact. Our Client Services team will confirm all timings, logistics, and tech needs ahead of the event.
What happens after I complete a training session?
We provide detailed workbooks for the training and encourage delegates to fill them in and refer to their notes regularly after the session. We also have a suite of blogs, podcasts and videos to support the learning.
What is included in with On-Demand training?
You’ll have access to your training instantly, anywhere in the world, at any time for a 3-month period, along with a digital PDF workbook to download. We also include an audiobook with 7 hours of additional content to deepen your learning.
What is the difference between one, two and three-day courses?
Simply, additional modules and learning plus more coaching time. We understand that time and budget are sometimes limited, so we offer one-day courses to provide a valuable foundation. Adding on additional days allows you to dive deeper into communication and presentation skills through advanced body language and managing difficult conversations to questioning, listening, and peak performance mindset. We are happy to tailor the training to meet your budget, time and goals.
What is the ratio of trainers to learners?
This depends on the type of training you’re looking at. For group training, our ratio is typically one trainer to four delegates; this allows for plenty of individual coaching and feedback. Our masterclasses are generally hosted by one presenter and up to 100 people.


























