Giving and Receiving Feedback
This masterclass is designed to equip learners with the skills and mindset to engage in constructive feedback exchanges. It explores the importance of feedback in fostering a culture of open communication and collaboration within their teams and organisation.
Learners will acquire strategies for giving and receiving feedback effectively, with a focus on improving performance, resolving conflicts, developing individuals, and enhancing working relationships.
“Body Talk really takes the time to understand what challenges you face as a business. I can honestly say that the training exceeded my expectations”
Training overview
- Understand the significance of feedback in promoting open communication and resolving conflicts among colleagues
- Develop the ability to deliver constructive feedback in a respectful and empathetic manner
- Learn techniques for providing specific, actionable and clear feedback that is focused on behaviour and actions rather than personality
- Recognise the role of regular feedback in preventing conflicts and fostering a positive work environment
- Explore strategies for receiving feedback with an open mind and leveraging it to enhance personal and professional growth
Training methods
Body Talk’s advanced skills training is available a number of formats. Our expert team will work with you to establish the best approach for your team’s needs.
Meet your coaches
Communication specialists drawing from a wealth of techniques and experience in broadcasting, journalism, national television and theatre.
-
Richard Newman
Founder & CEO, Best-Selling Author, Podcast Host, Conference Speaker & CoachRichard Newman is an award-winning expert in Leadership Communication, Storytelling and Influence, working in advanced communication since 1995.
-
Alina Jenkins
Award-Winning BBC Presenter, Radio & Podcast Host and Executive CoachAlina Jenkins is an award-winning BBC presenter & broadcaster with a background in communicating science. She is also a keynote speaker, executive coach and hosts our podcasts.
-
Chetan Pathak
BBC Sport & News Presenter, Audiobook NarratorChetan is an award-winning Broadcast Journalist, with over 15 years experience working for the BBC across television and radio.
-
Charlie Evans
Psychotherapist, Actress & Voice-Over ArtistCharlie studied acting in both London and New York and is an accomplished and accredited, trained actress. She is also a qualified and inspiring psychotherapist tailoring therapy and coaching to the individual client, integrating the affective, behavioural, cognitive and psychological systems to gain insight and understanding of one’s issues.
-
Emily Fairman
Writer, TV Actress & Voice-Over ArtistEmily started her career working with the Guardian News Group, writing and producing corporate films & audio programmes for clients.
-
Mark Seddon
Actor & Voice-Over ArtistMark has been a professional actor for almost 20 years. Since training at the Royal Central School of Speech and Drama, he has performed on stage in West End shows including The Woman In Black and has toured internationally.
-
Jamie Richards
BBC TV Actor, Stage Performer & Voice ActorFollowing 3 years training at The Oxford School of Drama, Jamie has been working internationally as a professional actor for the past 17 years.
-
Jennifer Bartram
Award-Winning BBC TV & Radio PresenterJennifer is a multilingual TV and radio presenter who is passionate about language and communication.
-
Maisanna Bezizi
Language Coach for Business, TV & FilmMaisanna specialises in communication skills training for international clients in the business and medical worlds. She speaks English, Spanish, Arabic, Italian and French.
Frequently Asked Questions
Have any questions? We’re here to help
Can I customise my training to include multiple courses?
We are happy to build a training solution that fits your time, budget, and goals.
How do I prepare for a training session?
Our Client Services team will liaise with you to ensure all the timings, logistics and room/tech requirements are agreed ahead of the event. We also ask all delegates to complete a short questionnaire to help us understand individual challenges and goals. For some of our courses, we’ll ask you to bring a short presentation to work on. Otherwise, we just ask you to come with an open mind and be willing to learn.
What happens after I complete a training session?
We provide detailed workbooks for the training and encourage delegates to fill them in and refer to their notes regularly after the session. We also have a suite of blogs, podcasts and videos to support the learning.
What is included in with On-Demand training?
You’ll have access to your training instantly, anywhere in the world, at any time for a 3-month period, along with a digital PDF workbook to download. We also include an audiobook with 7 hours of additional content to deepen your learning.
What is the difference between one, two and three-day courses?
Simply, additional modules and learning plus more coaching time. We understand that time and budget are sometimes limited, so we offer one-day courses to provide a valuable foundation. Adding on additional days allows you to dive deeper into communication and presentation skills through advanced body language and managing difficult conversations to questioning, listening, and peak performance mindset. We are happy to tailor the training to meet your budget, time and goals.
What is the ratio of trainers to learners?
This depends on the type of training you’re looking at. For group training, our ratio is typically one trainer to four delegates; this allows for plenty of individual coaching and feedback. Our masterclasses are generally hosted by one presenter and up to 100 people.
Back